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Last updated July 17 2015

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.


This Privacy Policy applies to RIVIO (http://getrivio.com) and any other sites where this policy is linked to in the footer of the page (each referred to herein as the “Site”). This Privacy Policy describes how we use and protect your personal data.

The terms “users” or “you” as used in this Privacy Policy, refer to all other types of end-users using the Site.

By providing information to us when registering, subscribing, sending inquiries or otherwise using the Site, you expressly agree to the terms and conditions of this Privacy Policy.

We use information collected about you only as permitted in this Privacy Policy. We are not responsible for the privacy practices of websites that are operated or owned by any third parties, even if they are linked from and/or through the Site.

How To Contact Us

If you have any questions about this Privacy Policy, the practices of the Site or your dealings with the Site, we encourage you to contact us at info@getrivio.com.

The Information We Collect

At various times, you may contribute your personal data to us. For example, when registering to the Site or to the Service (as defined under the General Terms and Conditions), or when submitting any inquiry concerning through our Site, we may give you an opportunity or request you to provide us with details about all or some of the following: your full name, address, gender, age telephone number, e-mail address, hometown, family, relationships, networks, activities, interests and views, and, in the case of a purchase, a method of payment and details thereof. During the registration process and/or otherwise while using the Site, we may give you the opportunity, in order to enhance your user experience, to share information about your friends, colleagues, etc. in other platforms (such as social networks).

We may collect information about you from other RIVIO users, such as when a friend of yours provides details about you, or indicates that you are in his/her network.

How We Use Your Personal Information

Our primary purpose in collecting your personal data is to provide you with the services you requested and those which we believe will optimize your use of the Site. You agree that we may use your personal data for the following purposes:

  • To personalize your experience (your information helps us to better respond to your individual needs);
  • To improve our website (we continually strive to improve our website and product offerings based on the information and feedback we receive from you);
  • To improve our Service (your information helps us to more effectively respond to your customer service requests and support needs);
  • To process transactions and orders your make through or in connection with the Site and as well the Services. Your information, whether public or private, will not be sold, exchanged, transferred, or disclosed and given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the Service as requested and ordered;
  • To administer a contest, promotion, survey or other site feature;
  • To send periodic emails, updates and newsletters;
  • If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.;
  • To prevent activity we determine to be potentially illegal; and
  • For the enforcement of this Privacy Policy and/or our terms of service or any other purpose referenced herein or therein.

Disclosure Of Your Personal Data To Third Parties

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information or the information of the end-users (your customers). This does not include trusted third parties who assist us in operating the Site, conducting our business, or servicing you in connection with the foregoing, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Process Of Your Personal Data

Your personal data (also referred to as personal information) – that is, data that identifies you, or from which you are identifiable – will be collected, processed, stored and used by us, and if/when applicable may be passed to and processed by our subsidiaries and/or affiliated companies. Personal data contributed by or collected from users may be stored and processed in any country in which we or our affiliates, subsidiaries or agents maintain facilities. By using the Site, you acknowledge and agree that you may be transferring your personal data outside of the country in which you have contributed it, and that you consent to any such transfer of information outside of your country.

Protection of Your Collected Personal Information

We take appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data.

However, in order to protect your privacy we urge you: (1) to protect against unauthorized access to your use of the Site; (2) to ensure no-one else uses the Site while the user’s machine is “logged on” to the Site service; (3) to log off or exit from the Site when not using it; and (4) where relevant, to keep your password or other access information secret. All personal information submitted to us is stored on a secure server. We do not store credit card numbers or related identifying information on any Site server. All such information is stored by our credit card processing partner(s), who are obligated to store such information using secure methods. We also use third parties to help us optimize our Site flow, content and advertising. All of our partners are under contract with us and they are obligated to keep your information confidential.

Use of Cookies

Some of the pages on our Site may use a feature of your browser called a “cookie” that are small files which a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers' systems to recognize your browser and capture and remember certain information.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set (Check the “Help” menu of your browser to learn how to change your cookie preferences).

If you reject all cookies, you will not be able to use certain features and offerings of the Site. However, many features of the Site do not require that you accept cookies.

Correction Or Update Of Your Information

We allow our users the option to change or modify information previously provided. This may be done through the sending of a request to that effect to info@getrivio.com.

Opt-out Of Receiving Marketing Communications From Us

You may opt-out of receiving marketing communications from us by contacting us at info@getrivio.com.

Period During Which We Keep Your Personal Information

We will retain your personal data only as long as is necessary for the purposes to which you consent under our terms and conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under that age.

Policy Changes

We will modify this Policy if our privacy practices materially change in the future. We will notify you of such changes only by posting the new policy on our Site and indicating at the top of the Policy the date it was last updated. We encourage you to review the Policy each time you visit our Site or Review Service to see if it has been updated since your last visit to make sure you understand how personal information you provide will be used.